Bed n’ Bark Inn Pet Hotel Policies

For the protection and comfort of all our pet guests:

VACCINATIONS:

If your pet requires an updated vaccination, please make arrangements for the vaccination to be administered no less than 72 hours before their stay at the Bed ‘n Bark Inn. All pets are required to have up-to-date for the entirety of their stay:
Rabies
Distemper/Parvo Virus
Bordetella

Cats: Rabies, FVRCP

*As the dog(s) owner, you understand that even if your dog(s) is vaccinated for Bordetella (Kennel Cough) there is a chance that your dog(s) can still contract Kennel Cough. You agree that you, the owner of the dog(s), will not hold the Bed 'n Bark Inn or HART for Animals responsible if your dog(s) contracts Kennel Cough or other dog-to-dog transmitted ailments.

PARASITES:

All pet guests must be free of parasites (ex. ticks, fleas, worms, etc.). If evidence of parasites is detected on pet guests, they will be treated at the owner's expense.

EMERGENCY VETERINARY TREATMENT:

In the event a pet guest becomes ill during his/her stay at the Bed 'n Bark Inn and the owner cannot be immediately contacted, emergency treatment will be provided at the Bredel Veterinary Clinic. The owner will be responsible for the payment of all fees incurred.

PET SHARING ACCOMMODATIONS:

The stress of being in a new situation may cause pets to behave unpredictably when sharing a dog den or cat condo. If owners request that their pets be kept together in the same enclosure, the Bed 'n Bark Inn will not be responsible for any injury sustained due to pet guests sharing accommodations. Should any such injury occur, pet guests will be treated as Emergency Veterinary Treatment, and the owner will be notified immediately.

TOYS AND PERSONAL ITEMS:

The Bed 'n Bark Inn is not responsible for lost or damaged personal items brought in by pet guests.

ARRIVAL & DEPARTURE:

Bed 'n Bark Inn Arrival & Departure:
Check-In Check-Out
Monday -Friday 8:00 am - 5:00 pm
Saturday and Sunday 8:00 am - 2:00 pm
Holidays 8:00 am - Noon
Pet guests checked out after 12:00 pm Monday to Friday will be charged an additional 1/2 day rate. Check-out on Saturday and Sunday is 8 am - 2 pm at no additional half-day charge.

CANCELLATIONS

To cancel a reservation, please call 301.387.7729. You may cancel your reservation for no charge up to 48 hours prior to your arrival time. Please note that we will assess a fee equivalent to one night's stay if you must cancel after this deadline. At the time of your reservation, your credit card is charged for one night as a deposit. That amount will be retained. 

MODIFYING YOUR RESERVATION

To modify or change the dates, please call us at 301. 387. SPAY (7729) and we will make every effort to accommodate you. Please note that a change in the length or dates of your reservation may result in a rate change. If you do need to shorten your pet’s stay, you may change the reservation up to 24 hours prior to your original check-out date at no charge. You will be charged for the additional night after this deadline. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than the date of the first night of the reservation to prevent cancellation of your reservation. Alternatively, if your pet is left for any additional days after scheduled checkout and without prior notice, a $10 fee per pet, per night will be added to your invoice.

BEFORE YOU ARRIVE

The Bed 'n Bark Inn cannot accept puppies or kittens under the age of 16 weeks or that have not had the full distemper series (3), Rabies, or Bordetella vaccinations. Please ask your veterinarian to fax your pet records before your arrival to 301.478.4152. For your convenience, if your pet vaccinations are not up-to-date you may make an appointment at least 72 hours prior to your reservation at our full-service veterinary clinic. The Bed ‘n Bark Inn recommends that flea preventative be applied prior to check-in. The Bed ‘n Bark Inn cannot accept a pet guest for any reason, at any time, who lacks proof of vaccinations, displays signs of untreated or potentially contagious conditions, demonstrates aggressive behavior, cannot stand and/or walk on their own power, female dogs in heat, or un-neutered male cats. 

PLANNING YOUR TRIP

The comfort of your pet is of utmost importance. You are welcome to bring items that help make your pet feel at ease while you’re away. Favorite blankets, toys, treats and other comforts of home are encouraged. We recommend bringing your regular pet food to avoid any discomfort. The Bed ‘n Bark Inn will provide Science Diet i/d dry food at a charge of $1.50 per cup. If your pet is on any medications, please provide dosage instructions along with the medications. A $5.00 fee is assessed daily and $9 daily for injections. Please bring medications in their original dispensing container, with the dosage clearly labeled. The Bed 'n Bark Inn does not provide 24-hour medical supervision unless discussed in advance.